Master Chef outdoor Stovetop Specifications Page 11

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  • TROUBLESHOOTING
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For product inquires, parts, and warranty and troubleshooting support, please call 1-877-707-5463.
TROUBLESHOOTING GUIDE
Corrective Action
Clean out blockage
Open cylinder or gas supply valve
Ensure proper venturi tube assembly
Clean/replace burner
Refill cylinder
Follow correct lighting procedure,
and perform leak test
Tighten regulator fully (hand tighten) onto cylinder
Straighten fuel hose
Clean out blockage
Clean burner
Open air shutter
Make sure all connections are tight
Ensure collector box, burner and
igniter are assembled properly
Replace igniter
Relocate barbecue back towards wind
Refill cylinder
Trim meat, turn down burner controls and/or fuel supply
Clean casting base and burner
Clean heat plate
Position cooking system correctly
Immediately shut off gas at source,
allow grill to cool and clean out venturi tubes
Temporary condition caused by high outside
temperatures and a full propane cylinder
Clean/replace burner
Possible Causes
Blocked venturi tubes
Cylinder or gas supply valve turned off
Venturi tubes not properly sealed over
valve igniter electrodes
Burner ports blocked
Low or out of propane
Flow control device activated
Regulator not fully tightened into cylinder
Partially blocked venturi tubes
Excess cooking salts on burner
Air shutter closed (side and rear rotisserie burner only)
Loose wire connection
Broken electrode ceramic
Poor ground
Faulty igniter
High wind conditions
Propane low
Excessive fat in meat
Grease drain plugged
Cooking system not positioned correctly
Blocked venturi tubes
This is not a defect or a hazard
Plugged, rusted or leaking burner
Problem
Burner will not light
(match or igniter)
Burners not hot enough
Flames smoky yellow
Burner lights with match
but not with igniter
Flame blows out/down
through base
Too much heat/excessive
flare-up
Flames under heat
control console
Regulator humming
Incomplete flame
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